Our websites and apps use technologies such as cookies to provide you with a high-quality, fluid and personalised experience. This Policy supplements the Information on personal data protection.

Protecting your online data is a top priority for Renault. You can change your cookie preferences at any time with our cookie management tool.


Renault SAS are the data controllers of the data collected by the cookies and other trackers read or placed on your device (hereinafter "we", "us", "our").

To find out more, please read the Information on personal data protection.



A cookie is a small electronic file, a tracker that is placed on your device and read when you visit a website, use a mobile app, read an e-mail, install or use software, regardless of the type of device used (computer, smartphone, digital reader, online video game console, etc.). 

When you visit a website, cookies may send information to the your browser and allow the browser to send information back to the website (for example, a session ID or choice of language).

Cookies do not allow us to identify you directly but only to gather specific information on your device, browser, your interactions with the website or app that you are using and, in some cases, your geographical position.  

The technologies used may link several of the devices that you may have used to determine, with sufficient probability, that these devices belong to you. 



This site uses different types of cookie.

Functional cookies

These cookies are designed to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.) or to provide online communication services which you might specifically request (screen display preferences, saving information entered on forms, shopping basket (if applicable), access to your user account, chat or chatbot on the website, etc.). 

These cookies are necessary for the correct operation of our site. 

You may not object to the use of these cookies and your consent is not required, as our website has to use this type of cookie.  

Social cookies

We use social cookies for advertising and audience measurement purposes, to help us understand the users' interactions and engagements with our ads on these social networks. 

These cookies are also intended to make the website more user-friendly and interactive, by allowing you to interact with these social networks and by embedding content from them (such as YouTube videos) on our site. More information on the YouTube cookie policy here.

These cookies can process data such as the number of items of content shared through social networks, the fact that you have an account on a social network, the tracking of your browsing on websites and social networks, etc. These features use third-party applications integrated into our site. A social network providing an application button is likely to identify you through this button, even if you didn't use it when you visited our site. This type of application button may allow the social network in question to track your browsing on our site, by the mere fact that your account on the social network in question was running on your device (session open) whilst you were browsing our site. 

We recommend that you consult the relevant social network privacy policies to learn about how these networks use any information that they may collect via these application buttons, especially for advertising purposes. Every network's policy must allow you to express your preferences, especially in respect of your user account settings.  

The use and storage of these cookies is subject to your consent.

Audience measurement cookies

The aim of these cookies is to analyse website traffic and to improve your browsing experience. 

They may process data relating to the pages visited, the time spent on visited pages, the browser you use to visit these pages, etc. 

The data collected by these cookies may also be used to create algorithms and profiles to analyse your potential interests and preferences for our products and services. We may combine this data with other information, such as information from our customer database (for more information on profiling and how to block it, see our Information on personal data protection.

The use and storage of these cookies is, in general, subject to your consent. Under certain conditions, these cookies may be placed/read without your consent, for example if the purpose of the cookies is solely to analyse the content that you viewed.


The table below contains a list of all partner cookies used by this website. Whenever possible, these cookies are hosted on servers located in the European Economic Area (EEA). However, as some of our service providers are located in countries outside the EEA, your personal data are processed in those countries, and they may have personal data regulations that differ from those of the European Union. In such a case, we pay close attention to ensuring that this transfer is carried out in accordance with the applicable regulations and we put in place safeguards ensuring an adequate level of protection for your data (in particular by using the European Commission's standard contractual clauses). 

Our website may contain third parties’ cookies (audience measurement agency, etc.) allowing them, during the life of the cookies, to collect browsing information about devices connecting to our website. The sharing and use of these cookies by third parties are subject to the latter's privacy policies. We inform you of the purpose of any third-party cookies on our site. 



See which partners use and store cookies on/from our websites

Our sites may contain third parties’ cookies (communication agency, audience measurement agency, etc.) allowing them, during the life of the cookies, to collect browsing information about devices connecting to our website.


Renault Operation
Matomo Audience measurement
Youtube Social



When you first visit our website, a special information banner asks you to agree to or reject cookies, or make certain choices about their use. 

You may withdraw your consent at any time or change your preferences (for example by accepting only certain types of cookie) with our dedicated cookie management tool.

Please note that, in accordance with the regulations, cookies necessary for the website to function are not subject to your consent and can therefore not be disabled in our preference management tool. You may prevent their use by changing your browser settings (as described in "How to reject cookies" below) but the quality of your experience on the website may suffer. 



When you accept or reject all or some of the cookies on our website, your choice is saved and stored for a maximum of 6 (six) months at most. This means that when you visit our website later, during this period, we will not request any action on your behalf regarding cookies as we will have a record of your stored preferences. 

After the end of this period, we will ask you again to consent to, reject or save your preferences for the use of cookies. 



How do you reject cookies?

If you do not want cookies from this site to be used and/or stored on your device, a rejection cookie will be stored on your equipment to allow us to record the fact that you have objected, in full or in part, to the use of cookies. If you delete this rejection cookie, we will no longer be able to recognise that you have rejected the use of cookies (meaning that you will need to set your preferences again the next time you visit our website). 

You have several options for managing cookies, including blocking their use and/or deleting them.


Preference management tool

You can access a cookie preference management tool to manage the cookies used and/or stored by this site. Click Manage cookies at any time to open the configurator and change your preferences, depending on the type of cookie concerned.


Browser settings

You can also manage the cookies via your browser.

Most browsers are set to accept cookies by default, but if you wish, you can choose to accept all cookies, always reject cookies or choose which to accept depending on where they come from. You can also regularly delete cookies from your device using your browser. 

Remember though to configure all the browsers on your various devices (tablets, smartphones, computers, etc.).

Cookie and preference management depend on your browser's configuration. You will be able to find out how to change your cookie preferences in your browser's help menu. For example:


Publisher objection modules

You can choose to disable some third-party cookies by going directly to the cookie publisher's page. Thus:



In accordance with applicable personal data protection legislation, you have the right to access, rectify, object to, restrict and delete your personal data. To exercise your other rights, please consult our Information on the protection of your personal data.



 We may need to amend the present policy from time to time. Whenever this is necessary or required, we shall inform you and/or seek your consent. We therefore recommend that you consult this policy each time you visit our website in order to review the latest version.


Latest update: 26/01/2022.